Sincerity: The Precis – Interfanatic Customer Spotlight
How can there be any sin in sincere? Well, there’s not so long as it’s genuine sincerity. So we bring sincerity to website maintenance. As all business, we take it seriously.
That’s our focus this week, sincerity. How can we ensure our customers understand we’re sincere and have their best interests in mind? We’re not just looking for money, we’re not just in it for profit. We’re sincerely here to help them achieve their goals. (And, of course, our hope is that if we do a good job, we’ll achieve our’s along the way.)
I think of a recent customer we just helped a little bit with her website: ThePrecis.com. It’s a neat business! When you lose a loved one, unless you’re a writer the last thing you want to do is try to prepare a eulogy or obituary. The owner of business is a professional journalist, and she’ll gently guide you through the process of giving her the information she needs to write something beautiful and poetic. What more sincere business is there than that!?
The Precis: Sincerity in Word
The Precis has been in business now for quite a while, and they not only write the obituaries and eulogies, they host them on their site, too. That way, loved ones can come and offer tribute to the departed.
They do pre-obituaries, too. So if you know how you want to be remembered, you can have something nice professionally written, so when nobody else will say anything nice, at least you’ve got that. (Kidding!) But it’s a great way to exert a little bit of control over the memories people have of you, which is helpful when you feel you’ve lost control and are just on a ride, whatever and wherever it may go.
Last, if you have a beloved pet, they handle pet obituaries, too. This can be helpful closure for those members of the family that pass quicker than we want, and can be especially helpful to little ones who don’t know yet how to process loss.
It’s hard for me to think of a more sincere business. The Precis is just about as sincere as it gets.
We helped them with a few things in a short period. One, their obits and eulogies each have a comment form for loved ones to add memories. We helped them reduce the amount of spam they were getting through the form by over 90%, just the way they wanted it. After that, we hid their email address and phone numbers (prominently displayed throughout the site) from bots, meaning their information is less likely to end up on new spam lists now. Last, we helped them get their search ads restarted. There were some mandatory changes to the ads they couldn’t figure out, and since this is what we do, we made the changes for them.
Sincerity: An Interfanatic Quality
“Insincerity is always weakness; sincerity even in error is strength.”– George Henry Lewes
A good quote, even though it’s from an over-quoted dead white guy. We try to mix things up a bit and find inspiration from all ilks, but given our client this week, Lewes words are just too apropos. Sincerity, even in error, is strength. That’s true. Insincerity will eventually reveal your weakness. And perhaps that’s why we appreciate the vulnerability of humor.
The point is we’re always sincere when it comes to work. We’re sincere when it comes to making things happen. We work hard at it, and when we have weaknesses, we try to be transparent about them. But it’s certainly hard to fault doing business with a sincere and honest person.
Interfanatic Service Focus: Interfanatic Website Maintenance & Development Work
Last week, we highlighted our SEO content services, showing you how we help our customers climb the search rankings with inexpensively, yet effectively, with our Interfanatic Basic SEO Content. But this week, we’ll change our tune to something a bit more mundane: Interfanatic Website Maintenance & Development work.
Websites break. Websites need updating. In fact, if you haven’t updated your site (ensuring the software is up-to-date or it has fresh content), it’s hurting you. The problem is it’s impossible to find somebody who will help you and do so reasonably.
“We’re here to do the project correctly, with lasting effect.”
That’s why we’re here.
We have two levels of service. Before I explain more, understand that we do all our work in-house. We don’t outsource to some less-than-reliable outfit halfway around the globe. It’s part of our business culture to hire talent local to the project whenever possible, that way that community builds its own. And also, we’ve found ways to be extremely frugal for our customers. We’re not here to do fast nor cheap. We’re here to do the project correctly, with lasting effect.
It used to be that you could build a website and let it be. It is no longer that way. Hackers continually grow in skill and sophistication, and the more visibility your website has, the more it’s a target for them. To counter this threat, websites need be maintained constantly. The software used to build websites is constantly updated, and that means that if you own your own website, your website needs to be constantly updated. That’s why we have affordable management plans that all include some monthly labor – to keep things safe.
But what happens when you need something fixed and the person who built your site is less than reliable? Call on us!
We charge a minimum of $75 for the first half-hour of labor, and after we bill in quarter-hour increments. Our standard fee for Interfanatic Power Website Maintenance & Development is $150/hr, and our Interfanatic The Works Website Maintenance & Development is $300/hr for after-hours (9-5, M-F), rush, or custom coding that requires extremely special skills.
And you can call on us any time and we’ll get you fixed up.
I’ve spent a long time doing this (over twenty years, ya know) and I sincerely feel this is the best way to do things – for us, for you, for a healthy business and healthy business relations.
Interfanatic: Sincerely here to help.
We’re here to help. We have the answer. We’ve been there before, and if somehow we haven’t, we’ve been close enough to know what to do. Don’t panic. Sincerely. Call us. We’ll get your website or digital marketing fixed up. We have the answer.