Order: Dental Power Program – Interfanatic Customer Spotlight

Dental Power Program for our Customer Spotlight on Order, an Interfanatic Quality

“Order marches with weighty and measured strides. Disorder is always in a hurry.”

Napoleon Bonaparte

Keep everything tidy and on track – it’s one of the most difficult tasks in project management with many moving (human) parts. But, it’s what we strive for. Things don’t always go perfectly, but if you can stay ahead of the curve, they often go better.

Napoleon (not as short as we once thought) quotes about thermodynamics – entropy. Keeping things orderly takes time, but if you allow them to devolve to chaos, it happens very, very fast.

We’ve all been a part of or seen a situation spiral out of control. One minute, everything is hunky-dory, the next minute, blammo! Craziness.

Dental Power Program aimed to keep dental offices on track. It aimed to limit the chaos. That’s why they’re a great customer to celebrate during this week while we celebrate order.

We try to retain order, too. Sometimes our clients get a little off the map, but we try to cajole them back to the straight and narrow.

Napoleon tells us to keep things in check, and if we don’t, it’ll all get away fast. in that way, Napoleon was on to something.

Order: An Interfanatic Quality

We have systems and processes we have evolved for decades. Our experience means it’s easier for us to plan for the unexpected than it is for others. We have rigorous notes, back-ups, and files to make sure if anything gets out of place, we can fix it back up quickly.

It’s these kinds of systems that help us keep our workload even. We might have a project that is behind for whatever reason (client, unexpected issues, who knows) but because we keep things in order, our other projects proceed on track.

We do this for the sanity of our clients, but also for ourselves. It’s the only way to fly.

Dental Power Program – A Continuous Stream of Customers

One of the main focuses every business have is a regular stream of customers. A business fails because of too many customers in too short a period almost as often as it does because it doesn’t have enough customers.

“We work with folks from all over the world, but it’s fun working with locals, too. Especially when they’re orderly.”

Dental Power Program was a system designed to help dental offices keep a regular stream of customers and appointments. Not too many, not too little. It kept dental businesses in that magic Goldilocks zone.

(We do this, too, through our Digital Marketing – and we’re very good at it!)

When Dental Power Program, based in Palos Verdes, CA, came to us needing help with their website, we of course were happy to oblige a cool local business. We work with folks from all over the world, but it’s fun working with locals, too.

They were very orderly. It was a good experience.

Keeping the Chaos in Check:
Interfanatic Power Social Advertising

Social Media feels like the wild west for many people. And for a lot of companies, it’s tough to nail down effectiveness and ROI.

A great way to do that is by bringing order to the choas with some social advertising.

With a very small ad spend, you can see the impact of your results greatly multiplied.

One of the tricky things about Social Media is the catch-22 of getting established. Until you’re established, you’re not popular. Until you’re popular, you can’t get established.

You can shortcut getting established with some advertising. Push your most popular posts out and get more (brutal, honest) feedback and data than you can by allowing social media results to vacillate minus a concerted effort. The amount of time you take to make a great social media campaign is significant – back it up with a small investment so you’re sure to get results.

We often condone coordinating a social media campaign across multiple platforms, so that you can see where your customers are and where your product, service, and message best resonate. When Facebook doesn’t work, try Instagram. Where Insta fails, go with Linkedin – but you can’t know if you try just one platform. By skimping, you may be missing out on great customers – and great data.

At the end of the day, you need order to interpret all that data – and somebody who knows what they’re looking at.

We’re here to help.

Interfanatic and Order

When you come to us, we’ll guide you through our process to ensure we have a great time and great success working together.

Isn’t that what you want? It’s what I want.


This week’s image:
Interfanatic‘s founder, Ryan Delane, takes or creates every image you see in our social feed.

The ultimate order from chaos – sheet music. It’s difficult for me to fathom keeping music consistent across instruments, across time, without a recorded version. But sheet music accomplishes that – it’s a mathematical writing skill. And it’s amazing. Pictured above is a snap of my sheet music from Rachmoninov’s Piano Concerto #3 in D# Minor. This piece is the one that made me really fall in love with classical music. I’ve always loved Copland, but otherwise, classical for me was just pretty sounds. The depth of the passion of Rachmoninov brought the genre alive for me. And this piece in particular. Its intricacy, its beauty, its passion all run deep. The complexity is beautiful. And yet, 100 years later, any aspiring, talented, and hard-working musician can tackle it all because of the order of sheet music.


Black Lives Matter.

When we think of order in social situations, we think militaristic marching and what-not. But the beauty of our culture is, like Rachmoninov’s work, beautiful for it’s complexity. Favoring one culture over another and calling it “freedom” is oppression for the non-favored group.

I think of that orange idiot claiming that he has done more for religious freedom than any other, or some such thing. Of course, complete bullshit. His first act in office was to discriminate against 1/3rd of the world because of their religion. He uses religion as a prop to try to appease the religious majority while squashing anybody else. That’s not freedom.

And in doing so, he tries to minimize the beauty of the complexity. Any idiot can stare calmly at a blank wall. But there’s so much wonder to be had gazing through a microscope at a fractal pattern emerging through growth, through life.

This is America.

This week, I want to celebrate the life of a passed HR Rep: Atatiana Jefferson. She was playing video games with her nephew and a white cop shot her.

It really is that drastic. It really is that awful. And if you choose to ignore it, you are a willing racist and complicit in the problem. She had a concealed carry permit, and yet the NRKKK was too busy raising money for its white supremacist leadership to protect one of its own. To even speak out against it.

We have to do better than this. 2nd Amendment? Fine – so long as it doesn’t get good people killed. And it does. Time to adjust the laws around it.

Atatiana Jefferson, I write your name in hope that people will read it. In hopes that people will read the truth, and not invent stupid conspiracy theories to explain the uncomfortable truth away.

Shot in front of her 8 year old nephew. In her own home.

Keep the orange man there if you want more of this. Otherwise, ANYTHING is substantially better. It’s amazing that there are people that believe otherwise.

I almost feel like a radical speaking this way. But I know I’m not. I’m VERY middle of the road. Our current political environment, combined with our substantial lack of leadership has taken this country to the far right, and labeled anything near the middle as radical left.

I’m not a radical. The idea that a woman should not be shot dead for playing video games in her home is not radical. The idea that a man opening his car door should not be shot (SEVEN TIMES) is not radical. The idea that a man shooting and killing two people with a rifle should be shot dead is not radical. It’s not even common sense. I don’t know how to explain how basic this decency I crave is.

Both men thought they were doing the right thing. One is nearly dead – without trial, without due process. The other is alive and fine – and will see a trial, and due process. This is not the America I believe in. Make America Great Again? It has all gotten substantially worse, not great again. This all happens with frightening regularity.

How can we do better?

Value: Peters Realty Center – Interfanatic Customer Spotlight

Peters Realty - Customer Spotlight Interfanatic - Value

Price is what you pay; value is what you get.

– Warren Buffett

In this fascinating, terrifying and often delightful world, it’s difficult to know the price of a dollar. Nick Peters (now of Engel & Volkers) knows value.

We do on-going consultation with Nick. He’s one of the best Real Estate Agents in South Redondo Beach and Torrance, CA. All RE Agents claim to have superior customer service, and they all claim to really care about their clients, and they all say they really work hard for them. And many do.

But Nick takes it next level. Nick puts his money where his mouth is. He is constantly investing in his business to bring his customers value. And it works. And his customers know it. That’s why, in a flooded market, they stick with Nick and his team.

We at Interfanatic are attracted to Nick’s business because we do the same thing. We’re always brainstorming new ways to get value to our customers; to improve ROI; to help their business be better.

Nick and I sometimes just sit and chat and it’s amazing what comes out of our little sessions. It’s always valuable. And we’re happy to share what we learn from each other and pass it along.

Because to us, sharing what we learn… that’s value.